Help Center

There are several ways to reach us:

• Live Chat with us
• Email: info@mylebaz.com
• Check out our Contact Us page for more ways to reach out to us

Our restocking depends on availability of the dress. Once an item is marked out of stock, it’s highly unlikely that we’ll get the same item restocked as they become difficult to source again. In case you like any dress, please contact us and we will try our best to get you that.

You can request for different color combinations and extra-fittings. We will try our best to accommodate all your requirements. Some of the common customization request we receive are as follows:

All products are 100% genuine and original. The model photos on the website are sourced directly from the manufacturers and designers or from our existing customers

Yes, all our products are 100% genuine and original. We only sell original branded products on our website. Colours of the actual piece may vary slightly or may not vary at all, from what you see on your screen. This may be because of the screen resolution and screen quality. The images shown are professionally photo-shot from the original pieces. We try to match the stitching style as much as possible with the model photos shown in the images. Some of the model photos show accessories, tussels, pearls, hangings which are not always part of the products. Feel free to contact us if some changes or customization is required. 

There are several ways to pay for your order.

• All major Credit and Debit Cards
• PayPal
• Cash on Delivery (Available only in India). Not valid on Watches, Scarves & Wraps, Jackets & Coats

Yes, all your payments on MyLebaz are protected and verified with the best industry standard SSL security protocols. None of the information you input can be viewed by any other entity other than your computer and our platform.

Yes. Once the item is shipped, we will send you an email with the tracking information. 

You can track your orders under Help > Track My Order menu.

You can also Log In to your MyLebaz account and view your order status with tracking information. Please give delivery time of at least 10 days before contacting our support.

This depends on the type of change you’d like to make and whether we have started to stitch the dress or not. Either way, you should contact us immediately and we will try our best to assist your needs.

You can cancel an order but processing, management and shipping fee will be applied.  

To cancel your order or to make any changes please contact us as soon as possible:

• Email: info@mylebaz.com

Yes, we do accept the request if the product has not been sent for stitching yet. 

In case of such requirement, please touch base with us and we shall be more than happy to assist you in the best possible manner. 

• Email: info@mylebaz.com

This depends on the type of change you’d like to make and whether we have started to stitch the dress or not. Either way, you should contact us immediately and we will try our best to assist your needs.

Shipping Charges are based on the location and the weight of the dress. Shipment is done using Express Couriers - FedEx, UPS, USPS, DHL, TNT etc.

We offer FREE SHIPPING on Watches, Jackets, Trending, Gadgets, Coats, & Scarves & Wraps. 

We will send you an email as soon as your dress has been shipped, with the appropriate tracking information, and update your account on MyLebaz website.

We will send you an email regarding the shipment of your order, as soon as the items are handed shipped. These alert emails will contain the tracking number and courier company's website details along with expected date of delivery. You may also check the same on our order status page or by logging in to the My Account section on our site. 

Track through Customer Service Desk: 

• Email: info@mylebaz.com
• Live chat with us for an update

Please check 'Shipping Info' under Help tab. The shipping depends on the product. We usually deliver products within 5-20 days.

Please allow up to 1 week for delivery. If your items were marked as shipped, and you haven't recieved them even after the delivery date as shown on the tracking page, you should contact us. All shipments are done using international couriers such as UPS, TNT and FedEx from our stitching and fulfillment center in India or US.

Yes, but contact us as soon as possible if you’d like to. We cannot change the shipping address once the items have been dispatched.

Yes, you can return your ordered items. We take stringent measures to deliver fashion delight to our customers globally, in the best possible condition but there's a possibility that:

• There may be a manufacturing defect which didn't get noticed during packing
• A wrong item is shipped out to you by mistake
• There are some other kind of issues or defects with the fabric which cannot be fixed.

You can enter your discount coupon on the checkout page to available the discount offered on that coupon.