Our restocking depends on availability of the dress. Once an item is marked out of stock, it’s highly unlikely that we’ll get the same item restocked as they become difficult to source again. In case you like any dress, please contact us and we will try our best to get you that.
You can request for different color combinations and extra-fittings. We will try our best to accommodate all your requirements. Some of the common customization request we receive are as follows:
Adding or removing sleeves
Adding an inner/lining on see-through Kameez
Choose between Pant, Salwar, Churidaar, etc for lower.
All products are 100% genuine and original. The model photos on the website are sourced directly from the manufacturers and designers or from our existing customers
Yes, all our products are 100% genuine and original. We only sell original branded products on our website. Colours of the actual piece may vary slightly or may not vary at all, from what you see on your screen. This may be because of the screen resolution and screen quality. The images shown are professionally photo-shot from the original pieces. We try to match the stitching style as much as possible with the model photos shown in the images. Some of the model photos show accessories, tussels, pearls, hangings which are not always part of the products. Feel free to contact us if some changes or customization is required.
Yes, all your payments on MyLebaz are protected and verified with the best industry standard SSL security protocols. None of the information you input can be viewed by any other entity other than your computer and our platform.
Yes. Once the item is shipped, we will send you an email with the tracking information.
You can track your orders under Help > Track My Order menu.
You can also Log In to your MyLebaz account and view your order status with tracking information. Please give delivery time of at least 10 days before contacting our support.
This depends on the type of change you’d like to make and whether we have started to stitch the dress or not. Either way, you should contact us immediately and we will try our best to assist your needs.
This depends on the type of change you’d like to make and whether we have started to stitch the dress or not. Either way, you should contact us immediately and we will try our best to assist your needs.
We will send you an email as soon as your dress has been shipped, with the appropriate tracking information, and update your account on MyLebaz website.
We will send you an email regarding the shipment of your order, as soon as the items are handed shipped. These alert emails will contain the tracking number and courier company's website details along with expected date of delivery. You may also check the same on our order status page or by logging in to the My Account section on our site.
Please allow up to 1 week for delivery. If your items were marked as shipped, and you haven't recieved them even after the delivery date as shown on the tracking page, you should contact us. All shipments are done using international couriers such as UPS, TNT and FedEx from our stitching and fulfillment center in India or US.
Yes, you can return your ordered items. We take stringent measures to deliver fashion delight to our customers globally, in the best possible condition but there's a possibility that:
There may be a manufacturing defect which didn't get noticed during packing
A wrong item is shipped out to you by mistake
There are some other kind of issues or defects with the fabric which cannot be fixed.